Salzburg Airport GmbH

At the end of 2006, the decision was made to invest in IT equipment for the FM department. The requirements for the new software were defined by means of a comprehensive specification sheet, so that at the beginning of 2008 all order processing was carried out using the new pitFM software. Space and technical management involves, among other things, the exact allocation and division of common areas into cost groups. Until the implementation, this was still done manually, but thanks to pitFM it now works on a daily basis at the touch of a button. A link to AutoCAD has been established in order to better display areas. The technical FM area includes technical maintenance in particular, where 1,000 systems requiring inspection are maintained using an electronic inspection logbook. In the fleet area, the focus is on the exact recording of hours/kilometers in order to avoid idle times in the future. Fleet managers and general administration are linked via an interface. The cleaning area covers all aspects such as quality control, performance and time specifications, and the division of work processes. pitFM makes it possible to switch from time-oriented cleaning to quality-oriented cleaning. In addition, an interface was created to the commercial software used, to time recording and to Airport Manager, the software used to create schedules for aircraft.