Seamless Integration of Facility Management and SAP

In many companies, SAP forms the central platform for numerous business processes, from finance and procurement to controlling. The expectations for an interface between CAFM systems and SAP are correspondingly high. End-to-end, efficient, and seamless processes are in demand for building management, from maintenance planning in a facility management system to service billing in SAP. This requires an automated exchange of relevant master and process data so that information remains consistent and can be further processed in both systems without manual intermediate steps.

The demands are increasing, especially in maintenance management. Companies want seamless support for the entire process, from tendering and order development to cost recording and posting in SAP. At the same time, integration into existing SAP landscapes and into consolidated, globally oriented system environments plays a central role. In practice, many standard CAFM solutions often reach their limits here. SAP is strongly transaction-driven (finance, purchasing, controlling), while CAFM systems are more focused on objects and their life cycles, such as buildings, equipment, or maintenance intervals. These different logics often lead to media discontinuities, complex mapping, and inconsistent data in practice. Furthermore, many standard CAFM solutions are kept „out of the box.“ This makes them quick to implement but often inflexible when it comes to individual processes, established IT structures, or industry-specific requirements. What is needed in practice are not rigid systems, but platforms that adapt to the existing processes of customers. Solutions that grow with you instead of limiting you.

The solution: pitFM, flexibly integrable into SAP landscapes

pitFM This is precisely where it comes into play. The open system architecture enables seamless integration of third-party systems, even in complex SAP environments. Companies benefit from high adaptability and can implement individual requirements with precision. A wide range of technologies are used, from simple import/export formats like CSV or XML to complex integrations via web services and SAP interfaces.

A central component of the integration strategy at pitFM are modern REST interfaces based on open standards such as OpenAPI or OData. This ensures flexible and standardized data exchange. Within the SAP ecosystem, OData plays a crucial role.

Another advantage is the SAP RFC Connector developed by pit, based on RFC (Remote Function Call). This smart tool enables faster and more sustainable integration of SAP interfaces.

Features include:

• Access to all RFC interfaces released for the user by SAP 
• Metainformation is queried by SAP
• A user interface is dynamically generated based on the metadata for call parameters, structures to be sent, or return data.
• The querying or sending of real data can be fully simulated without programming knowledge before the actual interface realization.
• Automated code generation in pit's proprietary programming language as part of the customization process

This enables integration projects to be efficiently prepared, tested, and implemented. The SAP integration solutions from pitFM are already in successful use in numerous projects:

• Public sector
• Industry
• Healthcare

Your advantages in integration projects between SAP and pitFM

• End-to-end processes without interruption
  From work orders and maintenance in pitFM up to automated service billing in SAP. All processes interlock seamlessly, enabled by a standardized REST-based interface
• Consistent data without media breaks
  Technical and business systems operate on a shared database, eliminating the need for duplicate data maintenance and reducing the risk of errors. This is made possible by efficient data synchronization and high interoperability.
• Seamless integration into existing system environments
  Both SAP will be integrated into the FM processes, and pitFM Integrated into existing SAP environments. Through flexible and future-proof integration technology.
• Maximum flexibility for future needs
  Your system architecture remains scalable and adaptable, even when new processes or systems are introduced. It is based on modern, open interface standards.