FM SERVICE PROVIDER
Clear structures
Digitized processes
Efficient processing
In the FM service provider sector, fast and transparent processing of fault reports, service requests and customer feedback is crucial. However, information often reaches different departments via e-mail or telephone and is forwarded in an uncoordinated manner. The Help and Service Desk in pitFM bundles all reports, orders and feedback in a central ticket system. This allows you to keep track of open processes, priorities and processing statuses at all times. Statistics and evaluations to optimize response times and service quality.
Further process modules
Our solutions
pitFM
Digital control center for building management
pitFM provides you with an end-to-end solution for intelligent, digital facility management. The software adapts precisely to your role, your tasks and your requirements. With three interfaces pitFM Expert, pitFM Smart and pitFM 2GO and a common data model, pitFM ensures maximum efficiency, transparency and usability.
pitENERGY
Energy flows in real time
Keep an eye on your energy flows in real time. pitENERGY automatically monitors consumption, recognizes patterns with the help of AI and takes into account influencing variables such as weekdays, vacations or the current outside temperature. With over 200 interfaces to meters, sensors, smart metering and interfaces such as REST-API, BACnet etc., pitEnergy is the ideal supplement during operation to identify potential savings and achieve sustainability goals. In addition, pitEnergy supports you in meeting legal requirements such as the GEG (Building Energy Act).
pitCAD
From planning to ongoing operation
With pitCAD Ultimate you can rely on powerful CAD/BIM software that specifically takes into account the requirements of building operations. Whether for space management, maintenance or documentation, our software solution ensures seamless operation. The software combines over 30 years of CAD expertise with the latest openBIM technology. In a familiar DWG environment, you can model 2D/3D plans, integrate IFC models and link your planning directly to building operations. Without an additional CAD basis, completely modular and seamlessly integrated into the pitEcoSystem+ for planning, construction and operation.
